Business operations and automation for small businesses
Missed calls become
booked appointments.
Front Desk answers your calls, texts and web enquiries in your name. Sales Desk follows up until the customer books. Our team sets it up and steps in when a person is needed.
- Free 15-minute call
- Written plan and quote
- You own your accounts
Add when you need it
How one enquiry gets booked
- An enquiry arrives
- An automatic reply goes out
- Customer records update themselves
- Follow-up runs until they reply
- A person steps in
- The job is booked
Sound familiar?
Running a Business Is Hard Enough.
- Calls go to voicemail and customers try the next business.Front Desk answers missed calls and web enquiries and books the job.
- Quotes go out and nobody follows up.Sales Desk follows up every lead and quote until it's a job or a clear no.
- Invoices, data entry and the books pile up at night.Back Office automates the admin and gives you an assistant and bookkeeper.
- Customer details are scattered and the CRM is out of date.Sales Desk sets up a CRM that updates itself from calls, texts and forms.
- Your tools don't talk to each other, so everything is typed twice.Back Office connects your website, CRM, calendar and accounting software.
- Updates get skipped and backups are never tested.IT Desk monitors, patches and backs up your devices and runs a help desk.
What we do
Six departments. One partner.
Front Desk
Start hereCalls, texts and web enquiries answered and booked, with our team stepping in when a person is needed.
Every lead and quote followed up until it becomes a job or a clear no, in a CRM that stays up to date.
Data entry, invoices, documents and bookkeeping handled by automation, a trained assistant and a bookkeeper.
Computers, email, network and security looked after, with a help desk your staff can call.
Reviews, Google Business Profile, local SEO, websites, social media and ads, so more customers find you and come back.
Your own AI assistant on private servers: in your office, on a server rented for you, or on hardware we run for you.
How it works
From first call to monthly report
- People. Our team writes your scripts, reviews the conversations and steps in when a call needs a human voice.
- Technology. We build on the tools you already pay for: your phone number, calendar, CRM, Google Workspace or Microsoft 365.
- Automation. Workflows text back missed calls, chase quotes, move data between systems and build your reports.
Understand
A free 15-minute call about where time and customers slip away.
Recommend
A written plan and quote: what to fix first and what's included.
Set up
Built on your existing number, calendar and software. You approve every script.
Support
We monitor it, step in when needed and report every month.
Ways to work together
Start With What You Need. Scale When You're Ready.
- Book a free consultation
Essential Support
One problem fixed first, such as missed calls or slow follow-up.- One department
- Setup on your existing tools
- Monitored and improved monthly
Usage above your allowance is billed at cost.
- Book a free consultation
Growth Support
Two or three departments working from the same CRM and calendar.- Two or three departments
- Callers, an assistant or a bookkeeper where needed
- One monthly review
Set up in stages, starting with what costs you most.
- Book a free consultation
Custom Operations Partnership
One partner for the whole back office and IT, with projects alongside.- Several departments plus IT Desk
- Private AI or custom systems as projects
- Review calls on an agreed schedule
Scoped and quoted after the consultation.
Monthly services run for three months, then month to month. Usage, licences and ad spend are billed at cost. You own your accounts, numbers and data. How pricing works.
Works with your tools
Built on the software you already use
- n8n
- Zapier
- Make
- GoHighLevel
- OpenAI
- Claude
- Ollama
- Retell AI
- Vapi
- Synthflow
- Clio
- Yelp
- Microsoft 365
- Google Workspace
- AWS
- Azure
- Docker
- Cisco
- MikroTik
- Shopify
- WordPress
Industries we work with
Why trust us
What you can rely on
A real team, since 2023
Founded in 2023 by Touseeq Iqbal, who has 10 years of experience running networks, servers and systems. A small remote team covers automation, IT, bookkeeping, sales support and marketing.
You own everything
Accounts, numbers, automations and data are set up in your name. Nothing is locked to us.
A person on every account
A person reads every message and a named person is responsible for your account. Support hours are set out in your service agreement.
No promises we can't keep
No guaranteed rankings, review counts or leads. We report exactly what changed every month.
Where we work
Remote team, clients worldwide
- Delivered remotely
- Quotes in US dollars
- Your accounts stay in your name
- Support hours agreed in writing
Is TechPit Solutions the same company as PIT Solutions?
No. TechPit Solutions is an independent business operations and technology partner, founded in 2023 by Touseeq Iqbal and working remotely with small businesses worldwide. We are not affiliated with PIT Solutions or any other company with a similar name.
What services does TechPit Solutions offer?
Six departments. Front Desk answers calls and books appointments. Sales Desk follows up leads and keeps your CRM current. Back Office covers automation, admin and bookkeeping. IT Desk looks after computers, email, network and security. Growth covers websites, local SEO, reviews and ads. Private AI is your own AI assistant and API on private servers: on your premises, a dedicated server or GPU hosting we manage.
What types of businesses do you work with?
Small and growing businesses without a full-time receptionist, administrator or IT person: trades and home services, clinics and salons, law and accounting firms, online stores, real estate, manufacturers and training providers, anywhere in the world.
Can I pick one service, or do I need to combine several?
Either. Start with one department, or even one service such as a CRM setup, and add more later. Combined departments share one CRM, one calendar and one monthly report.
What is the difference between a one-time project and monthly support?
Front Desk, Sales Desk, Back Office, IT Desk and Growth are monthly services: set up, monitored, improved and reported on each month. Websites, online stores, custom web apps and migrations are quoted as projects. Private AI is installed as a project and then managed monthly.
Do you work with GoHighLevel, and what can be automated?
Yes. We set up GoHighLevel end to end: pipelines, calendars, forms, SMS and email, plus workflows for missed-call text-back, lead follow-up, reminders, no-show recovery and review requests. If HubSpot or another CRM suits you better, we work in that instead.
Will this work with the software we already use?
Usually, yes. We connect to your existing phone number, calendar, CRM and accounting software rather than replacing them: GoHighLevel, HubSpot, QuickBooks, Xero, Google Workspace, Microsoft 365, Shopify, Housecall Pro, Jobber, ServiceTitan and most tools with an API. If something can't be connected, we tell you early.
How is pricing worked out?
Every plan is quoted after the free consultation, based on the departments you need, the volume of calls, leads or transactions, and how much human support is involved. Three months to start, then month to month. IT Desk is billed per user with a five-user minimum.
Do I need to prepare anything for the consultation?
No. Come with the two or three things that cost you the most time. It helps to know which phone system, calendar, CRM and accounting software you use. The call is free, about 15 minutes, and not a sales pitch.
What happens after I submit an enquiry?
A person reads it and replies by the method you chose, with next steps or a time for the consultation. Need something sooner? WhatsApp or email us.
Your Business. Running Smoothly.
Tell us where your business needs support. We'll help you identify practical ways to simplify operations, improve your systems, and reduce unnecessary manual work.